1- Does ReMinder listen in on my conversations?

No, ReMinder starts recording only when the user presses Record / Recall.

2- Are my recordings transferred / stored in the cloud?

Reminder sends the audio for exceptionally high quality transcription in the cloud. Your audio is processed temporarily in the cloud but not saved or stored online. Your audio & video files stay on your device.

3- Are my transcriptions stored securely?

Yes, your transcriptions and related metadata are stored on ReMinder’s secure cloud servers with double-layer encryption (client-side and server-side). For more details, check out our Privacy Policy.

4- Can I access my recordings / transcriptions from multiple devices?

Your imported files (text/audio/video) or captured voice recording stay on the original device you used for importing/recording. However, you can access the contents & summaries & AI-generated questions for your content from multiple devices.

5- Can I share my recordings/memories with others?

Absolutely! There’s a “Share” button at the top of every recorded memory. This lets you share a .wav audio file along with the accompanying transcription and metadata (in .txt format) via email, messaging, or any other platform.

6- What happens to the recordings I delete?

Your (audio/video) recordings are stored only on your device. When you delete them, they are gone for good!

7- Do ReMinder’s AI Service providers use my data to train their models?

No user data is used to train / improve our AI Service Providers’ models.

8- How can I delete my account?

You can delete your account through the “Delete Account” button in the ReMinder App Settings section. Please note, the app will ask you to reauthorise to proceed with account deletion if you have not authorised recently. If you are having difficulty with your account deletion, you can contact us / request account deletion on info@reminderapp.ai.