Terms of Use

The agreement between you and TinieAI Ltd when you use Recallify.

Effective from May 2026 · Version 2.0 (replaces the Terms of Use previously published at recallify.ai/terms/). Recallify is provided by TinieAI Ltd, a company registered in England and Wales; contact us at info@recallify.ai.

Summary

These Terms of Use are the agreement between you and TinieAI Ltd when you use Recallify. They set out what you can expect from us and what we expect from you.

In short: Recallify is a tool to help you capture, organise, and recall information. It is not a chatbot, medical device, or substitute for professional advice. You need to be 18 or over to use it. Recallify is a paid subscription with a 7-day free trial; you can cancel during the trial to avoid being charged. You own the content you put into the app; we have a limited licence to process it so we can give you the service. You can cancel any subscription at any time, and you have rights under UK consumer law that nothing in these Terms takes away.

1. Who we are and how to contact us

Recallify is provided by TinieAI Ltd (we, us, our), a company registered in England and Wales. You can contact us at info@recallify.ai.

References in these Terms to you mean you, the person using Recallify. References to the service or Recallify mean our app and website.

2. About these Terms

By downloading, installing, or using Recallify you agree to these Terms and to our Privacy Policy, which describes how we handle your personal data. If you do not agree, please do not use Recallify.

These Terms are governed by the law of England and Wales. They do not affect your rights as a consumer under UK law. If you are a consumer based outside the UK, your local consumer law rights also continue to apply.

3. Who can use Recallify

You must be aged 18 or over to use Recallify, or the local digital age of consent if that is higher. By using the app you confirm that you meet this age requirement.

We do not knowingly allow under-age use. If we discover that an account has been created by someone under the minimum age, we close the account and delete the associated personal data within 30 days. Section 11 of our Privacy Policy explains how we handle this.

If you are using Recallify on behalf of an organisation, you confirm you have authority to enter into these Terms on its behalf.

4. Your account

• To use most features of Recallify you need to sign up for an account using Apple Sign In, Google Sign In, or email and password.
• You are responsible for keeping your account credentials confidential and for activity that happens under your account. Tell us at info@recallify.ai if you think your account has been used without your permission.
• Please make sure the details you give us are accurate and keep them up to date.

5. What Recallify is and what it is not

What it is

Recallify uses AI to help you capture, organise, and recall information. The core functions are: transcribing voice recordings, generating summaries of content you provide, extracting tasks and reminders, and producing active-recall quizzes. It is designed as an everyday support tool.

What it is not

• Recallify is not a chatbot or conversational AI agent. It does not maintain a relationship with you or generate opinions.
• Recallify is not a medical device. It does not diagnose, treat, or provide clinical advice. If you have a health concern, please contact a healthcare professional.
• Recallify is not a substitute for professional legal, financial, medical, or other expert advice.
• AI outputs (transcripts, summaries, tasks, quizzes) can contain inaccuracies. You should review them before relying on them for anything important.

6. Your content

Recallify lets you record, type, and upload content. We refer to this as your content.

Ownership

You keep ownership of your content.

Licence you grant us

So that we can provide the service to you, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, and display your content for the sole purpose of providing Recallify to you, including sending content to the AI sub-processors described in our Privacy Policy. This licence ends when you delete the content or close your account, except where we need to retain content briefly to complete deletion (see Privacy Policy section 8).

Keeping your own copies

We do not retain your original recordings — the original audio or video file is processed and then deleted from our systems, so the only lasting copy is the one held on your device. If you delete content, in the app or from your device, that deletion is permanent: we do not keep backups of your content and cannot recover, restore, or send you a copy of anything you have deleted.

We do not use your content for other purposes

• We do not sell your content.
• We do not use your content for advertising.
• Our AI sub-processors do not use your content to train their models, under the terms of our contracts with them.

Your responsibility for your content

You are responsible for the content you put into Recallify. By using the service you confirm that you have the right to record or upload the content, including any necessary consent from other people whose voice, image, or information appears in it. Recording laws differ between jurisdictions and you are responsible for complying with them.

7. Subscriptions and payments

Free trial and paid subscription

Recallify is a paid subscription service. New users get a 7-day free trial with full access to all features, with no payment taken upfront. Unless you cancel before the trial ends, your subscription automatically continues as a paid subscription at the price shown in the app when you signed up. Pricing is always shown in the app before you start your trial or subscribe; you can also see our current plans at recallify.ai/pricing.

How payments work

• Subscriptions are purchased and managed through the Apple App Store or Google Play. Payment is handled entirely by the relevant app store (or, for any future web subscriptions, by a secure third-party payment processor). We never receive or store your payment card details.
• Subscriptions are billed in advance for the period you choose (for example, monthly or annually).
• Subscriptions automatically renew at the end of each period at the then-current price, unless you cancel before the renewal date.

How to cancel

You can cancel your subscription at any time. Because payment is handled by Apple or Google, you cancel through their subscription management:

• On iOS: Settings > [your name] > Subscriptions > Recallify > Cancel.
• On Android: Google Play > Profile > Payments and subscriptions > Subscriptions > Recallify > Cancel.

If you cancel during your 7-day free trial, you will not be charged. If you cancel during a paid period, you keep access to paid features until the end of that period. We do not provide refunds for the unused part of a period you have already paid for, except where required by law.

Cooling-off period

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a right to cancel a new subscription within 14 days of starting it and receive a full refund of any payment made.

This right does not apply once you have actively used the paid features of Recallify during the cooling-off period, because the service is digital content supplied with your consent before the cooling-off period ends. When you first start a paid subscription, the app asks you to confirm that you understand this. If you ask us to cancel within the 14-day window and you have not yet used the paid features, contact info@recallify.ai and we will arrange your refund through the Apple App Store or Google Play.

Price changes

If we change the price of a subscription, the new price applies to renewals. We will notify you in advance through the app or by email so you can decide whether to continue or cancel.

8. Acceptable use

You agree not to use Recallify to:

• Break any applicable law, including laws on recording, privacy, and intellectual property.
• Upload, record, or store content that is unlawful, including child sexual abuse material, content that incites violence, content that infringes someone else's rights, or content you do not have the right to share with us.
• Reverse engineer, decompile, or attempt to extract the source code of the app, except to the extent allowed by law.
• Resell, sublicence, or commercially exploit the service.
• Use the service to harm or harass others, or to interfere with the running of the service for other users.
• Attempt to circumvent any security or access controls.

If we believe you have breached this section, we may suspend or close your account. Where the breach is serious, we may also report the matter to the relevant authorities.

9. Privacy and data protection

Our Privacy Policy explains how we collect, use, and protect your personal data. By using Recallify you also agree to that policy.

10. Service availability and changes

We aim to provide a reliable service, but we cannot guarantee that Recallify will always be available or free of errors. We may need to suspend the service for maintenance, security, or technical reasons. Where possible we will give you notice in advance.

We may add, remove, or change features of Recallify over time. If we make changes that materially reduce the features available to you on a paid subscription, we will give you notice and the option to cancel.

If we decide to discontinue Recallify, we will give you at least 90 days' notice and an opportunity to export your content.

11. Our intellectual property

Recallify, including the app, website, content we provide, and the underlying software, is owned by TinieAI Ltd and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use Recallify for personal use, on a device you own or control, in accordance with these Terms.

You may not copy, modify, distribute, sell, or lease any part of Recallify, except as expressly permitted by these Terms or by law.

12. Third-party services

Recallify may interact with third-party services, including Apple Sign In, Google Sign In, the Apple App Store, Google Play, and your device's calendar and reminders. Those services operate under their own terms. We are not responsible for the operation of those services or for the data they collect from you.

13. Suspending or ending your account

Ending the agreement yourself

You can stop using Recallify at any time. To close your account, use the in-app option in Settings or contact us at info@recallify.ai. Closing your account ends these Terms in respect of your future use.

Us suspending or ending the agreement

We may suspend or close your account if:

• You have seriously or repeatedly broken these Terms.
• Your use of Recallify creates a legal or security risk for us or other users.
• You have not paid an amount you owe us and have not corrected this after we have asked you to.
• We are required to do so by law or by a court order.

Where possible we will give you advance notice and a chance to respond. If we close your account, your content is deleted in line with the retention periods in our Privacy Policy.

14. Your statutory rights as a consumer

If you are a consumer (meaning you are using Recallify mainly outside any business activity), you have rights under UK consumer law that apply to your use of the service. These rights include, in particular:

• Under the Consumer Rights Act 2015, the digital content we supply must be of satisfactory quality, fit for the purpose we have described, and as described.
• Under the same Act, the digital services we supply must be performed with reasonable care and skill.
• Under the Consumer Contracts Regulations 2013, you have a 14-day right to cancel a new subscription, subject to the digital content exception explained in section 7.
• You have a right to complain to the UK Information Commissioner's Office about how we handle your personal data.

Nothing in these Terms removes or limits these statutory rights.

15. Our liability to you

We do not exclude or limit our liability where it would be unlawful to do so. In particular, we are not trying to exclude or limit our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Breach of your statutory rights as a consumer.
• Anything else that the law does not allow us to exclude or limit.

Subject to that, our total liability to you in connection with these Terms or your use of Recallify is limited to the greater of (a) £100 or (b) the total amount you have paid us in the 12 months before the event giving rise to the liability.

We are not responsible for loss or damage that was not foreseeable at the time you entered into these Terms, or for loss or damage caused by events outside our reasonable control.

Recallify is provided for personal use. We are not responsible for any loss of profit, loss of business, business interruption, or loss of business opportunity.

16. AI output and how to use it

Recallify uses AI. Transcripts, summaries, extracted tasks, and quizzes are generated automatically and can contain inaccuracies, misinterpretations, or omissions. You should review AI output before acting on it, particularly for anything important such as appointments, medication, financial information, or safety-critical matters.

Recallify is not a replacement for memory systems you already use for safety-critical tasks. It is an additional support tool.

17. Changes to these Terms

We may update these Terms from time to time. If we make changes that materially affect your rights or obligations, we will give you reasonable notice through the app or by email before they take effect. The current version is always available at recallify.ai/terms/.

If you do not agree to a change, you can close your account before the change takes effect.

18. General

• These Terms, together with the Privacy Policy, form the whole agreement between you and us about Recallify. They replace any earlier terms relating to the same subject.
• If any part of these Terms is held to be unenforceable, the rest continues to apply.
• If we do not enforce a right under these Terms straight away, that does not mean we have waived it.
• You may not transfer your rights or obligations under these Terms without our consent. We may transfer ours in connection with a sale or restructuring of our business, provided this does not reduce your rights.
• Nobody other than you and us has any rights to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

19. Disputes and applicable law

If you have a complaint or dispute, please contact us first at info@recallify.ai. We will do our best to resolve the matter quickly and fairly.

These Terms and any dispute relating to them are governed by the law of England and Wales.

If you are a consumer in the United Kingdom, you can bring legal proceedings in the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of the country where you live. We can bring proceedings against you only in the courts of the country where you live.

If you are a consumer based outside the UK, your local mandatory consumer law continues to protect you and you may bring proceedings in the courts where you live.

For data protection complaints, you also have a separate right to complain to the UK Information Commissioner's Office at ico.org.uk.

20. Contact

If you have any questions about these Terms, please contact us:

• Email: info@recallify.ai
• Post: TinieAI Ltd, 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE