Case study: supporting day-to-day living and independence
Emma is a former physiotherapist and mum navigating life after a brain abscess left her with ongoing memory and processing challenges. Meetings—whether at the hospital or school—used to be overwhelming.
“I found that... I worry about the fact that I’m missing information or I’m not processing it properly... Because if [Recallify] records everything and then gives it back to me afterwards, I don’t have to worry about what’s being said because I can process it afterwards.”
She uses Recallify to record parents’ evenings, school updates, and medical appointments. Before, taking notes during these events would leave her cognitively drained.
“What used to happen at parents' evening. I wasn't listening to what people were saying because I was just writing it down... By the second half... my son was apologising to the teachers and saying that I wasn't drunk. Because the more tired I get, the more I slur. Now that I’m not scribbling everything down, I don't end up slurring my words with fatigue.”
With Recallify, Emma can focus fully on the conversation, then later review the summary or transcript to share with family or take action.
“If I don't have to write it down and I'm just recording on the app, then that's something that my brain doesn't have to think about. So actually I'm in a better position an hour in than I was before.”
It’s helped her feel more confident, too—especially when challenging decisions or misunderstandings arise.
“When you've got a brain injury, everyone blames you for missing stuff. You're the easy person to blame. So sometimes you can go back and go, actually, no, no, this is what was said.”
Emma also uses Recallify’s memory quizzes as small wins in her day.
“The memory quizzes are like my little reward... I got it right that I went to the theatre and I took sweets. I was like, oh, I’ve got that!”
Her daily experience with Recallify isn’t just functional—it’s emotional, too. She appreciates the simple motivational nudges that help her reconnect with her tools.
“I’ve started paying more attention to the notification that I get in the morning—‘you can do this,’ ‘you can do that.’ They make me realise there’s something else I can do and just remind me that I’ve got it on my phone.”
Whether it’s a clinical appointment, school meeting, or daily task, Recallify helps Emma shift from worry to clarity.
“It gives me the ability to think about other things, rather than just worrying about remembering. That makes a big difference.”
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*To protect our users’ privacy, names have been changed and the photographs are for illustrative purposes only. All quotes, however, are genuine and are based on recorded user feedback interviews.