Guide
Reasonable adjustments for ADHD at work: a guide for employees and employers
Reasonable adjustments are changes an employer makes so that a disabled person is not put at a disadvantage at work. ADHD often counts as a disability under the Equality Act 2010, and no diagnosis is needed to ask. This guide sets out the law in plain words, examples of adjustments grouped by need, how to ask, what an employer should do, who pays, and what to do if a request is refused.
Checked against the Equality Act 2010, gov.uk and Acas on 1 October 2026. This guide explains the rules and is not legal advice on a particular case.
- No diagnosisis needed to be treated as disabled under the Equality Act, or to ask for adjustments
- The employer paysfor reasonable adjustments, and cannot charge the employee for them
- 12 monthshow long an effect must last, or be likely to last, to count as long-term
- 6 monthsto make a tribunal claim, for a problem on or after 1 October 2026
Reasonable adjustments in brief
Under the Equality Act 2010, employers must make reasonable adjustments so that workers with a disability, or with a physical or mental health condition, are not substantially disadvantaged when doing their jobs. The adjustments are worked out for the person: what helps one colleague with ADHD may not help another.
The employer pays for them, and most are simple and cheap: a quieter desk, written notes after a meeting, reminders, a regular check-in, a change to working hours. Where a person needs support that goes beyond what is reasonable for the employer to provide, the government's Access to Work scheme can help pay for it.
Who the duty covers
The duty covers all workers, including employees, trainees, apprentices, contract workers and business partners. Acas adds contractors and self-employed people hired to do the work personally. It also covers job applicants: adjustments can be asked for at any stage of recruitment, for example extra time in a written test or a change to how an interview is run.
The Equality Act applies in England, Scotland and Wales. It does not apply in Northern Ireland, which has its own law.
ADHD and the legal meaning of disability
A person is disabled under the Act if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. Each part has a set meaning:
- Substantial means more than minor or trivial.
- Long-term means the effect has lasted, or is likely to last, at least 12 months, or for the rest of the person's life. An effect that comes and goes counts if it is likely to recur.
- Day-to-day activities include taking part fully and effectively in working life on an equal basis with other workers. This was written into the Act from 1 January 2024.
- Treatment is set aside. If medication or another treatment controls the effects, the question is what the effects would be without it.
Acas, the government's workplace advisory service, says being neurodivergent "will often amount to a disability under the Equality Act 2010", and names ADHD as one of the best-known types. Whether it does for a particular person depends on the effects on them, judged as above.
No diagnosis is needed. Acas says a worker does not need a diagnosis to be considered disabled, and that an employer should offer support, including reasonable adjustments, whether or not there is one.
Telling the employer. Nobody has to tell their employer that they are disabled. But the duty applies once the employer knows, or could reasonably be expected to know, about the disability and the disadvantage it causes. That is why a request is best put in writing: it is the clearest record that the employer was told.
The duty in plain words
The Act sets out three requirements. An employer must take reasonable steps to avoid a substantial disadvantage caused by:
- the way things are done, such as a policy, a working pattern or a way of giving instructions;
- a physical feature of the workplace;
- the lack of an extra aid or service, such as a piece of equipment, software or a support worker.
Where the disadvantage is about information, the steps include giving it in an accessible format. Failing to make a reasonable adjustment is itself disability discrimination.
What makes an adjustment reasonable. The Act gives no list. Acas suggests an employer consider whether the adjustment will remove or reduce the disadvantage, whether it is practical, whether it is affordable, and whether it could harm the health and safety of others. An employer does not have to change the basic nature of the job, but if an adjustment is not reasonable it should still look for other ways to support the person.
Examples of reasonable adjustments for ADHD at work
These come from Acas and gov.uk guidance. They are starting points: the right set is agreed with the person, tried, and reviewed.
Attention and distraction
- a quiet place to work, away from distractions, or a private space to go to;
- noise-cancelling headphones, ear defenders or earplugs;
- regular breaks through the day;
- a standing desk or fidget toys. Acas's example is a call-centre worker with ADHD who uses a standing desk to work off energy and improve focus;
- a fixed desk instead of hot-desking (gov.uk's example is someone with social anxiety disorder, but the same change can help with distraction).
Memory and organisation
- extra reminders;
- planners that show deadlines and appointments clearly;
- one-to-one support to help prioritise work;
- extra or adapted equipment, including computer software and phones;
- software that supports reading or writing, such as a screen reader or a speech-to-text programme.
Time and planning
- regular check-ins on how work is going. Acas's example is a worker who is dyspraxic and has ADHD, with a colour-coded wall planner and a 10-minute check-in with their manager each morning;
- breaking work into smaller tasks;
- extra time to plan work;
- sharing work differently within a team.
Meetings and instructions
- instructions broken down into clear steps, with written backup;
- talking through written information;
- extra time to read information and complete tasks;
- emails and documents in an accessible format;
- shorter summaries of the main tasks alongside long documents.
Communication and change
- early warning of changes at work, and extra time to take them in;
- using the person's strengths, for example client work for someone with strong verbal skills;
- colleagues doing what is needed for the adjustment to work.
The work environment
- different lighting at the desk, or screen filters to reduce brightness;
- a different layout of the work area.
Working patterns
- changed working hours or patterns, or breaks spread more evenly across the day;
- flexible working, including home or hybrid working;
- different responsibilities, or another suitable role;
- time off for medical appointments.
Recruitment and training
- more time for written or reading tests in an interview;
- a different way to train someone who finds classroom training hard.
Flexible working is also a separate right: any employee can ask for it from their first day, and an employer can refuse for a good business reason. A disabled person can also ask for different hours as a reasonable adjustment.
Adjustments for memory problems after a brain injury, stroke, long Covid or MS
The same test applies whatever the cause: what matters is the effect on the person. A few rules differ by condition:
- Multiple sclerosis counts as a disability from the day of diagnosis, as do cancer and HIV infection.
- Long Covid can be a disability depending on how the person is affected. Acas advises employers to focus on the adjustments they can make rather than on whether the condition is a disability.
- A brain injury or a stroke is judged by its effects, like any other impairment.
The memory, organisation and meeting adjustments above apply here too. gov.uk adds a phased return to work, with flexible hours or part-time working, for employees who become disabled. More on returning to work after a brain injury, long Covid and memory and cognitive changes in MS, and on Access to Work support for memory problems.
Asking for reasonable adjustments
A request can be made in a conversation, in a letter or email, or through the organisation's own process if it has one. Acas advises putting it in writing as well as talking it through, and asking for a meeting. In the meeting, explain why the adjustments are needed and which ones would help, agree which to try, and agree when to review them.
A request letter in seven parts
- Date and recipient: the date, and the name of the manager or HR contact.
- The request: one sentence saying this is a request for reasonable adjustments. Naming the Equality Act 2010 is optional.
- How it affects the work: for example following spoken instructions in meetings, or keeping track of deadlines. The condition does not have to be named.
- The role: the job and the current working pattern.
- The adjustments: each one, with the difficulty it helps with. For example written notes or a summary after meetings, a quieter place to work, reminders and a weekly check-in, or assistive software.
- The benefit: how it helps the work, and how any effect on the team could be handled.
- Next steps: a request to meet, and to have the agreed adjustments confirmed in writing.
Keep a copy. Acas publishes a free reasonable adjustment request template.
Keeping a record: adjustment passports
An adjustments passport is a record, kept by the person, of how their condition affects their work, the adjustments agreed, and any they may need later. It saves explaining everything again to a new manager. It is voluntary and not a legal requirement, and the person decides who sees it. gov.uk publishes a Health Adjustment Passport that Acas suggests using or adapting; the Civil Service uses its own Workplace Adjustment Passport.
Handling a request: notes for employers
- Meet and listen. Arrange a meeting, try to understand how the condition affects the person at work, and take the lead from them. Do not make assumptions.
- Get advice if it helps, with the person's agreement: an occupational health assessment, or their doctor. The worker does not have to agree to an assessment, and the adviser needs their permission before sharing the report.
- Decide and confirm in writing. The employer decides what to put in place, including whether to follow occupational health's recommendations, and should confirm the agreed adjustments in writing.
- Bring colleagues along, so the adjustment works in practice.
- Review, for example every 6 months or when something changes. Where nobody is sure what will help, try adjustments and review them together.
- Before refusing, consider legal advice; then explain the decision and look for another way to support the person.
For a team, see assistive technology in the workplace.
Who pays, and where Access to Work fits
The employer pays for reasonable adjustments. The Act does not allow it to make the disabled person pay any part of the cost. Acas notes that many adjustments are simple and affordable, and that a small employer may not be able to afford as much as a large one.
Access to Work will not pay for reasonable adjustments, and Acas says it is not a substitute for the employer's duty to make them or pay for them. It can pay for support beyond them, such as specialist equipment, assistive software or a support worker. For equipment and software, an employer that has had the person for more than 6 weeks may share the cost: with 50 or more staff it pays the first £500 or £1,000 itself. Our Access to Work guide explains the scheme, and its cost-share calculator shows the split.
If a request is refused
- Ask for the reasons in writing, and whether another adjustment would work instead.
- Raise a grievance: a letter setting out the problem, a meeting, and the right to appeal. A colleague or a trade union representative can come to the meeting.
- Contact Acas. Before a tribunal claim, Acas must be told; its early conciliation is voluntary and can last up to 12 weeks. The time limit is put on hold while it runs.
- Make a tribunal claim if it is not resolved. There is no fee.
Time limits. For a problem on or after 1 October 2026, a claim must usually be made within 6 months; for one that started before that date, the old 3-month limit may still apply. Raising a grievance does not pause the clock, and an unanswered request can start it, so contact Acas early.
Free advice: the Acas helpline, and the Equality Advisory Support Service on 0808 800 0082 (Monday to Friday 9am to 7pm, Saturday 10am to 2pm).
Where Recallify fits
Several of the adjustments above are tools: reminders, planners that show deadlines, notes from meetings and software. Recallify is a cognitive support platform. It records and transcribes meetings and conversations, turns them into summaries and tasks with reminders, and offers short recall quizzes, on the web, iPhone and Android. An employer can provide assistive software such as Recallify AT as one of the adjustments agreed with a person. Recallify AT is a single-user licence from £130 a year (Core), with no VAT added; recording a meeting follows the employer's own policy.
See Recallify AT pricing, assistive technology for ADHD, or a workplace case study.
Questions people ask
Is ADHD a disability at work?
It can be, and often is. Under the Equality Act it is a disability if it has a substantial and long-term effect on day-to-day activities, which include taking part in working life. The effects are judged as they would be without medication. Acas says neurodivergence will often amount to a disability.
Do I need an ADHD diagnosis to get reasonable adjustments?
No. Acas says a worker does not need a diagnosis to be considered disabled, and that employers should offer support, including reasonable adjustments, whether or not there is one.
Do I have to tell my employer I have ADHD?
No one has to. But the employer's duty applies once it knows, or could reasonably be expected to know, about the disability and the disadvantage, so a written request is the clearest way to start it.
Who pays for reasonable adjustments?
The employer. The Equality Act does not allow it to make the disabled person pay any part of the cost of a reasonable adjustment.
Can Access to Work pay instead of my employer?
Not for reasonable adjustments: those are the employer's to pay. Access to Work can help pay for support beyond them, such as specialist equipment, assistive software or a support worker. Our Access to Work guide has a cost-share calculator.
How do I ask for reasonable adjustments at work?
Talk to your manager and put the request in writing too: how the condition affects your work, the adjustments you are asking for and why, and a request to meet and to have what is agreed confirmed in writing. Acas has a free template.
Can my employer refuse a reasonable adjustment?
Only if it is not reasonable, for example if it would not reduce the disadvantage, is not practical or affordable, or would change the basic nature of the job. The employer should explain the decision and look for another way to help. If it cannot be agreed, a tribunal decides.
How long do I have to make a tribunal claim?
For a problem on or after 1 October 2026, usually 6 months; for one before that date, the old 3-month limit may still apply. You must contact Acas first, and the limit is paused during early conciliation. A grievance does not pause it.
What is a workplace adjustments passport?
A voluntary record, kept by the person, of how their condition affects their work and the adjustments agreed, so they do not have to explain again to a new manager. gov.uk publishes a Health Adjustment Passport; the Civil Service uses a Workplace Adjustment Passport.
Can I get adjustments for memory problems after a brain injury, stroke or long Covid?
Yes, where the effects meet the Equality Act test; what counts is the effect, not the cause. Multiple sclerosis counts from diagnosis, and long Covid depends on how the person is affected. Reminders, written notes after meetings and a phased return are common examples.
Sources
All checked on 1 October 2026.
- Equality Act 2010: section 6, section 20, section 21, Schedule 1 and Schedule 8, legislation.gov.uk
- Employment Rights Act 2025, Schedule 12 (tribunal time limits), legislation.gov.uk
- Reasonable adjustments for workers with disabilities or health conditions, gov.uk
- Definition of disability under the Equality Act 2010, gov.uk
- Make a claim to an employment tribunal, gov.uk
- Access to Work, gov.uk
- Health Adjustment Passport, gov.uk
- Equality Advisory Support Service, gov.uk
- Reasonable adjustments, including adjustments for neurodiversity and reviewing and keeping a record, Acas
- Whether long Covid is a disability, Acas
- Using occupational health at work, Acas
- Employment Rights Act 2025 and early conciliation, Acas
Providing assistive software as an adjustment?
A written quote for Recallify AT, or a demo account for an assessor or occupational health adviser, within 1 to 2 working days.